Shipping Policy
Shipping Policy – Litecozy.com
Welcome to Litecozy.com!
We’re thrilled to provide you with an efficient and hassle-free shopping experience. Below you’ll find all the details about our shipping process, including delivery times and our free shipping policy.
Free Shipping & Delivery Times
We offer free shipping on all orders.
All products are shipped directly from our logistics center in China, using trusted global carriers such as DHL, UPS, USPS, and FedEx.
Delivered Duty Paid (DDP) Policy
Litecozy.com uses the Delivered Duty Paid (DDP) method for all listed destinations.
The total price you pay at checkout includes all applicable import duties, customs fees, and sales tax (VAT/GST).
There are no additional charges upon delivery.
Shipping Regions & Estimated Delivery Times
| Country/Region | Order Processing Time | Shipping Time (Transit Time) | Estimated Total Delivery Time | Shipping Fee |
|---|---|---|---|---|
| North America (USA, Canada) | 1–3 business days | 10–15 business days | 11–18 business days | Free |
| Europe (UK, France, Germany, Italy, Spain, Netherlands, Norway, Sweden) | 1–3 business days | 12–18 business days | 13–21 business days | Free |
| Rest of the World (Australia, UAE, New Zealand) | 1–3 business days | 15–20 business days | 16–23 business days | Free |
Order Cutoff Time
Orders placed before 2:00 PM GMT-8 (Los Angeles Time) will be processed and shipped the same business day.
Orders placed after this cutoff will be processed on the next business day.
Tracking Your Package
Once your order has been dispatched, you will receive a tracking number via email or through your Litecozy.com account dashboard.
Please allow some time for tracking details to update after shipment.
30-Day Return Guarantee
We offer a 30-day return guarantee.
If you are not fully satisfied with your purchase, please refer to our Return Policy page for detailed instructions on how to request a refund or exchange.
Secure and Reliable Payment Methods
Your privacy and security are our top priorities.
All transactions are protected by industry-standard SSL encryption to ensure a safe shopping experience.
For more details, please visit our Payment Methods page.
Need Assistance?
If you need help with your order, tracking, or have any other inquiries, please contact us:
Phone: +1 229-901-9274
Business Hours: Monday to Friday, 9:00 AM to 6:00 PM (GMT-8)
Email: support@litecozy.com
Registered Address
Litecozy.com
11175 Cicero Drive, Suite 100
Alpharetta, GA 30022
United States
Thank you for choosing Litecozy.com!
We are committed to providing you with excellent products and outstanding service.