Create Warmth and Elegance Through Light.

Terms of Service

TERMS OF SERVICE

Last Updated: June 12, 2026

Welcome to Litecozy. By accessing or using Litecozy.com (the "Website"), you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our Website. If you do not agree with any part of these terms, you must not use our Website.

1. Use of Website

You may use this Website for lawful purposes only. You agree not to:

  • Violate any applicable laws or regulations.
  • Use the Website for fraudulent or harmful activities.
  • Attempt to gain unauthorized access to the Website, our systems, or user accounts.
  • Interfere with the security or functionality of the Website.

2. Account Registration

Some features of the Website may require you to create an account. You agree to:

  • Provide accurate, current, and complete information.
  • Maintain the confidentiality of your account and password.
  • Accept responsibility for all activities that occur under your account.

3. Product Information

Litecozy strives to provide accurate and up-to-date product information, including descriptions, images, pricing, and availability. However, we do not guarantee that all information is error-free, complete, or current. Prices and availability are subject to change without notice.

4. Orders and Payment

By placing an order on Litecozy.com, you agree to provide accurate payment information and authorize us to charge the total amount, including applicable taxes, shipping, and fees. All payments are processed securely through trusted payment gateways.

  • Accepted payment methods are listed on our payment information pages.
  • Litecozy reserves the right to refuse or cancel orders at our discretion, including cases of suspected fraud or errors in product information.

5. Shipping and Delivery

Orders will be processed and shipped according to our Shipping Policy. Delivery times are estimates and not guaranteed.

  • Litecozy is not responsible for delays caused by carriers, customs, or other external factors.
  • Operational Disclosure: The full processing and shipping timelines are detailed in our Shipping Policy.

6. Returns and Refunds

Our 30-day Return and Refund Policy applies to eligible products. Please refer to the Refund and Returns Policy page for details on eligibility, process, and conditions. Refunds are issued to the original payment method.

7. Intellectual Property

All content on Litecozy.com, including text, graphics, logos, images, and software, is the property of Litecozy and its licensors. You may not copy, reproduce, distribute, or create derivative works without prior written permission.

8. User Comments and Reviews

Users may post comments and reviews on the Website. By posting, you agree that your content:

  • Does not infringe any third-party rights.
  • Is not defamatory, offensive, or unlawful.
  • Will not be used for solicitation or promotion.

Litecozy reserves the right to monitor and remove any inappropriate content.

9. Limitation of Liability

To the maximum extent permitted by law, Litecozy shall not be liable for:

  • Any direct, indirect, incidental, or consequential damages arising from the use or inability to use the Website or products.
  • Any damages caused by delays, errors, or interruptions in the Website or delivery services.
  • Any loss or corruption of data.

10. Indemnification

You agree to indemnify and hold Litecozy, its affiliates, officers, and employees harmless from any claims, damages, or expenses arising out of your use of the Website or violation of these Terms of Service.

11. Governing Law and Jurisdiction

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Hong Kong SAR. Any disputes arising from these terms will be resolved exclusively in the courts located within Hong Kong SAR.

12. Amendments

Litecozy reserves the right to modify or update these Terms of Service at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website constitutes acceptance of the updated terms.

13. Contact Information

Questions about the Terms of Service should be sent to us using the details below:

  • Customer Support Email: support@litecozy.com
  • Business Phone: +852 65441066
  • Physical Address: Room 15, 11/F, China United Plaza, 1008 Tai Nan West Street, Lai Chi Kok, Kowloon, Hong Kong 999077

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